Service
The Freeze Thaw Cycles service department brings years of experience to the workstand and is staffed to handle any job, big or small. We have a mighty fine collection of mechanics and tools and will help keep you safe, comfortable and happy on two wheels.
Our convenient downtown location is equipped to offer full service on all makes and models of bicycles. This means we work on bicycles from just about any decade, ranging from English Three Speeds to modern full suspension rigs.
Our small parts inventory is the result of years of salvaging, collecting, and attending shop buyouts - we have many hard to find and unique bits to keep your vintage bike rolling. A full supply of Sturmey Archer AW 3 speed hub internal parts are in stock year-round.
We stand behind and guarantee our expert service 100% and strive to do the most thorough job possible.
Some of the Freeze Thaw Service Department's specialties include:
-custom wheel building
-custom bicycle assembly
-suspension overhaul
-disc brake service
-internally geared hubs
-Campagnolo Ergo shifters
-coaster brakes
-singlespeed/fixed gear conversions
-rack, fender and lighting installation
Every bike is different, so we prefer to quote and charge most repairs and adjustments at an hourly rate of $40 per hour.
We pro-rate this to each quarter hour and have a minimum labor charge of $6.
Some individual jobs have set labor rates. These involve specialty tools or known quantities of time and are as follows:
Flat fix or tubeless setup: $6 (10% off with bike purchase)
Precision alignment of rear derailleur hanger: $15
Installation of Bottom Bracket or Headset: $20
Frame & fork facing: $5 per surface, plus hourly rate
Wheel build: $70
Campagnolo Ergo shifter rebuild: $50
Your bike must be present in our shop to give it a proper estimate. A FREE, in-the-stand estimate can be given any day - just stop in with your bike. After an extensive check-over and conversation we will talk you through the work that is needed and how long it will take. Planning ahead, we try to quote high and deliver low. We never exceed estimates without permission and the high end of our range prevents extra phone calls if there are complications.
Here are some averages for repair and maintenance combos done by our experienced mechanics. Prices are for labor, all parts extra.
“Tune-Up” : 1 – 2.25 hours ($40-90)
This commonly includes:
-Wheel truing, tensioning, and spoke replacement
-Adjustment of brakes and shifting
-Adjustment & greasing of bearing surfaces (hubs, bottom bracket, headset)
-Lubrication of cables, housing, and pivots
-Cleaning & lubrication of chain
-Inflation of tyres to proper PSI
Other jobs performed at an hourly rate include suspension service, rack & fender installation, component swaps, removal of seized parts, “seek creak and destroy” and shipment packaging.
Extensive tear-down jobs requiring full bearing service and facing work are considered “Overhaul” and average around 3-5 hours ($120-200).
We provide these examples for your curiosity, but absolutely need to see your bike for a proper estimate. Stop by anytime for us to check it out. We appreciate your patience with our seasonal turnaround, but rest assured, your bike will be given the best care possible.
Appointments are helpful for both parties, especially during the warmer months or when a particular ride or race is being planned. We encourage you to reserve these in person. Appointments made over the phone or via email will be given a final estimate when they are in the workstand.
Our entire service staff rides to work every day and understands the needs of commuters. With a little planning, we can offer same-day service to get you rolling without missing your bike.
We try to give every bike a fair chance and our end goal is to make it safe and rideable. We reserve the right to refuse any repair work which fails to meet this criteria. This mainly applies to broken or bent frames/forks and blatant safety violations like non-functional brakes.
If you have a question about your bike, have been dealing with an annoying creak or just want to get a safety check, come into the shop and head to the back with your bike. We are ready to listen and help out in any way we can.
Thanks,
Justin and the FTC Service Crew
(Chris, Harry and Jim)
